Terms & Conditions
Effective Date: March 9, 2026
Introduction
Welcome to the Property Refresh website. These Terms and Conditions govern your access to and use of the website located at https://property-refresh.com/ and all services provided by Property Refresh. By using this website, submitting a form, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any portion of these terms, you should not use our website or services.
Description of Services
Property Refresh is an exterior cleaning company based in Buffalo Grove, Illinois, serving residential and commercial properties throughout the Chicagoland area. Our services include, but are not limited to, power washing, window washing, gutter cleaning, house cleaning, ice dam removal, solar panel cleaning, and commercial window washing. All services are performed by our trained and insured staff using professional-grade equipment and environmentally responsible cleaning products.
Use of the Website
This website is provided for informational purposes and to allow visitors to request quotes, schedule services, and contact our team. You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site. You may not attempt to gain unauthorized access to any part of the website, its servers, or any systems connected to it. We reserve the right to restrict or terminate access to the website for any user who violates these terms.
Quotes and Pricing
Any pricing information displayed on this website is provided for general reference only and does not constitute a binding offer. Final pricing for services is determined after a thorough assessment of the specific job requirements, property size, accessibility, and condition. Quotes provided through our website, by phone, or in person are valid for a reasonable period as stated at the time of the estimate. Property Refresh reserves the right to adjust pricing if the scope of work changes or if conditions at the property differ materially from what was initially described or assessed.
Scheduling and Cancellations
Once a service appointment has been confirmed, we allocate crew members, equipment, and time to your project. If you need to reschedule or cancel an appointment, we kindly ask that you provide at least 24 hours advance notice. Failure to provide adequate notice may result in a cancellation fee to cover the costs associated with scheduling and preparation. Property Refresh reserves the right to reschedule appointments due to inclement weather, safety concerns, or other circumstances beyond our control, and we will make every reasonable effort to accommodate you as promptly as possible.
Service Guarantee
We stand behind the quality of our work. If you are not satisfied with the results of any service we have provided, please contact us within 24 hours of service completion and we will return to address your concerns at no additional charge. This guarantee applies to the specific services performed and does not cover damage caused by weather events, third-party actions, or pre-existing conditions that were disclosed or apparent prior to service. Our goal is your complete satisfaction, and we are committed to making things right.
Limitation of Liability
Property Refresh and its employees, contractors, and affiliates shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services. Our total liability for any claim related to our services shall not exceed the amount paid by the customer for the specific service in question. We are not responsible for any damage to property that results from pre-existing conditions, including but not limited to deteriorated surfaces, aging materials, or structural deficiencies that are not caused by our work.
Intellectual Property
All content on this website, including text, images, graphics, logos, videos, and design elements, is the property of Property Refresh or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written consent from Property Refresh. The Property Refresh name, logo, and all related marks are trademarks of Property Refresh and may not be used without authorization.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Property Refresh. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party links is done at your own risk, and we encourage you to review the terms and privacy policies of any external site you visit through links on our website.
Indemnification
You agree to indemnify, defend, and hold harmless Property Refresh, its owners, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the website, your violation of these Terms and Conditions, or your violation of any rights of a third party.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website or services shall be resolved in the courts located in Buffalo Grove, Illinois, and you consent to the exclusive jurisdiction of those courts.
Changes to These Terms
Property Refresh reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon being posted on this page. We encourage you to review these terms periodically. Your continued use of the website following the posting of revised terms constitutes your acceptance of those changes.
Contact Us
If you have any questions about these Terms and Conditions, please reach out to us at info@property-refresh.com or by mail at Property Refresh, 115 Old Oak Ct E, Buffalo Grove, IL 60089. You may also contact us by phone at (224) 386-4836 during our regular business hours.