Privacy Policy

Effective Date: March 9, 2026

Introduction

Property Refresh ("we," "us," or "our") operates the website located at https://property-refresh.com/. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website immediately.

Information We Collect

We collect personal information that you voluntarily provide to us when you submit a quote request form, contact form, or otherwise communicate with us through our website. This information may include your full name, email address, phone number, street address, and any details you include in the message field. We do not collect sensitive personal information such as financial data, Social Security numbers, or health-related information through our website.

How We Use Your Information

The information we collect is used to respond to your inquiries, provide accurate service estimates, schedule appointments, and deliver the exterior cleaning services you have requested. We may also use your contact information to follow up on completed services, communicate important updates about your booking, or notify you of seasonal offers that may be relevant to the services you have previously expressed interest in. We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses Google Analytics, a web analytics service provided by Google, Inc., to help us understand how visitors interact with our site. Google Analytics uses cookies, which are small text files placed on your device, to collect standard internet log information and visitor behavior data in an anonymous form. This data helps us improve the functionality, layout, and content of our website. You may disable cookies through your browser settings at any time, although doing so may affect certain features of the website.

Third-Party Services

We may use third-party service providers to assist with the operation of our website and business. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Currently, we use Google Analytics to monitor and analyze website traffic. We do not share your personal data with any other third-party platforms for advertising or remarketing purposes unless explicitly stated in an updated version of this policy.

Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, misuse, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to take precautions when sharing personal information online and to contact us immediately if you believe your data may have been compromised.

Your Rights

You have the right to request access to the personal information we hold about you, to request correction of any inaccurate data, or to request deletion of your information from our records. To exercise any of these rights, please contact us using the details provided below. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete that information from our systems promptly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any modifications constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at info@property-refresh.com or by mail at Property Refresh, 115 Old Oak Ct E, Buffalo Grove, IL 60089. You may also call us at (224) 386-4836 during our regular business hours.